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ZentroWeb AI Receptionist

Never lose another customer to a missed call.

Your existing number rings as normal. When you are busy, unavailable or closed, Sophie answers, captures the enquiry and sends you a clear summary.

UK-based setup Your number rings first No long contracts

Missed calls mean missed revenue.

Customers rarely leave several messages. Give every unanswered caller a professional next step.

How it works

Your team answers first. Sophie steps in when needed.

  1. 1

    We configure your receptionist

    Your number, opening hours, services and call rules are set up around your business.

  2. 2

    We train it on your business

    Prices, service areas, FAQs and the information you need from every caller.

  3. 3

    You forward unanswered calls

    Your usual number keeps ringing first. The AI answers only when you cannot.

  4. 4

    The assistant handles the enquiry

    It answers common questions and captures messages, bookings and lead details.

  5. 5

    You receive the summary

    Caller details and the next action arrive immediately so you can follow up.

Pricing

Simple plans. Clear value.

Start with the call volume you need, then adjust as your usage becomes clear.

Starter

£99/month
  • 100 call minutes
  • Missed-call answering
  • Lead capture
  • Basic FAQs
  • Email call summaries

£149 one-time setup

Choose Starter

Pro

£299/month
  • 500 call minutes
  • Advanced call flow
  • Call transfer rules
  • CRM or Google Sheet logging
  • Priority lead tagging
  • Monthly optimisation

£149 one-time setup

Choose Pro

Overage minutes are charged separately. Final pricing depends on call volume and integrations.

What you get

Everything you need. Nothing you do not.

A practical call-handling layer designed around the moments your team cannot pick up.
01

Cover calls when you cannot answer

Use conditional call forwarding for busy periods, unanswered calls and out-of-hours enquiries without replacing how your team normally answers.

02

Capture useful leads, not vague messages

Collect the caller’s name, contact details, service interest, location, preferred date and any information your team needs before calling back.

03

Give clear answers using your business information

Sophie can explain your services, starting prices, coverage areas, opening hours and common policies without promising anything you have not approved.

04

Record booking and appointment requests

Capture preferred dates and times now, then add calendar confirmation later when your booking integration is ready.

05

Receive concise summaries straight away

See why the customer called, what was agreed and whether the enquiry needs an urgent response in your private client portal.

06

Escalate the calls that genuinely matter

Urgent issues and ready-to-buy customers can be tagged or transferred according to rules agreed during onboarding.

Built for UK businesses

Made for businesses that rely on the phone.

CleanersPlumbersElectriciansSalonsBarbersClinicsEstate agentsSolicitors

Frequently asked questions

Clear answers before you get started.

Is this a real human receptionist?

No. It is an AI-powered virtual receptionist configured around your business. It will not pretend to be a human employee.

Will callers know it is AI?

The receptionist sounds natural and professional. If asked, it will be honest that it is a virtual receptionist.

Can it use my existing phone number?

Yes. Your provider can forward unanswered, busy or out-of-hours calls from your current number to the AI number.

Can it book appointments?

It can capture a complete booking request. Confirmed live booking can be added when a suitable calendar integration is connected.

What if the caller asks something complex?

It can collect the details, explain that the team will follow up and mark urgent or unusual enquiries for attention.

Can I listen to call recordings?

Yes, when recording is enabled and covered by your privacy notice, recording links can appear in your private portal.

Is this suitable for my industry?

It works best for service businesses where missed calls often become lost quotes, bookings or consultations.

How long does setup take?

A straightforward setup can usually be prepared within a few working days after your services and call rules are agreed.

Book a free demo

See how Sophie could handle your missed calls.

Tell us how your business currently handles enquiries. We will show you a suitable call flow with no pressure.
  • Tailored to your business
  • Clear setup and monthly pricing
  • Practical 15-minute conversation