AI Receptionist for Small Businesses
Never miss another customer call. ZentroWeb’s AI Receptionist answers calls when you’re busy, closed, or unavailable — capturing leads, answering questions, and sending you the details instantly.
Incoming call07:42
New enquiry captured
Boiler repair, urgent callback, SW19
Name Martin Lewis
Need Same-day plumber
Priority High
Missed calls become missed revenue
When customers call and no one answers, they usually move on to the next business. For tradespeople, cleaners, salons, clinics, estate agents, and local service businesses, every missed call can mean lost revenue. ZentroWeb AI Receptionist helps capture those enquiries before they disappear.
A receptionist that answers when you cannot
Give callers a calm, useful first response while you are driving, serving customers, working on-site, or closed for the day. The assistant collects the details you need and sends a clear summary so you can follow up quickly.
Built for busy UK businesses
Call forwarding, lead summaries, booking requests, FAQs, and escalation rules in one simple setup.
Everything needed to capture the next enquiry
Lean, practical call handling features for small businesses that rely on phone leads.
Missed-call recovery
Lead capture
FAQ answering
Booking request capture
Call summaries
Urgent call escalation
Works with existing phone numbers via call forwarding
Suitable for small businesses
How it works
Simple setup today, ready for deeper Vapi automation tomorrow.
We set up your AI receptionist.
We train it on your services, prices, FAQs, and booking process.
You forward missed calls to the AI number.
The AI answers calls and captures details.
You receive call summaries and leads instantly.
Industries this fits
Ideal for local teams where every call could become a booking, quote, or consultation.
CleanersPlumbersElectriciansSalonsBarbersEstate agentsRestaurantsClinicsSolicitorsLocal service businesses
Simple MVP pricing
Pick a starting point based on call volume, then refine after the demo.
Starter
£99/month- 100 call minutes
- Missed-call answering
- Lead capture
- Basic FAQs
- Email call summaries
Setup from £249
Growth
£179/month- 250 call minutes
- Custom business script
- FAQ training
- Lead qualification
- Booking request capture
- Monthly call report
Setup from £399
Pro
£299/month- 500 call minutes
- Advanced call flow
- Call transfer rules
- CRM/Google Sheet logging
- Priority lead tagging
- Monthly optimisation
Setup from £599
Overage minutes charged separately. Final pricing depends on call volume and integrations.
FAQ
Clear answers for business owners considering an AI phone receptionist.
Is this a real human receptionist?
No. It is an AI phone receptionist configured around your business, services, opening hours, FAQs, and lead capture process.
Will callers know it is AI?
The assistant sounds natural and professional, and it can be transparent that it is a virtual receptionist if asked.
Can it use my existing phone number?
Yes. For the MVP service model, missed or overflow calls can be forwarded from your current number to the AI receptionist number.
Can it book appointments?
It can capture booking requests and the details needed to confirm an appointment. Live calendar booking can be added later with an integration.
What happens if the caller asks something complex?
The assistant can take a message, collect the key details, and escalate the enquiry so your team can follow up.
Can I listen to call recordings?
Yes, call recording links can be stored when enabled in the phone assistant provider and surfaced in future reporting.
Is this suitable for my industry?
It is designed for small service businesses that receive customer enquiries by phone, especially where missed calls become lost jobs.
How long does setup take?
Most straightforward AI receptionist setups can be prepared in a few working days once the business information and call flow are agreed.
Book a free AI Receptionist demo
Tell us about your business and missed-call problem. The ZentroWeb team can walk you through how the assistant would answer, qualify, and summarise calls for your setup.